Due to a technical error, tickets purchased on 24APR or 25APR* by credit or debit card through the JAL website, call center, or at an airport may have resulted in a duplicate charge.
Japan Airlines has corrected the error and it is estimated to be completed. If you have encountered any trouble related to this matter, please contact our reservation center. We sincerely apologize for any inconvenience caused.
*24APR - Tickets purchased in Australia, China, Guam, Hong Kong, Korea, Malaysia, Philippine, Singapore, Taiwan, U.S.A., Canada
*25APR - Tickets purchased in Europe, Russia, Thai, Indonesia, Vietnam
4 May 2018